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Touchstar Home » Solutions » TouchStar Web Chat & Monitoring
TouchStar Web Chat & Monitoring
Chat with your Site Visitors and Monitor their Activity
Drive more interaction with your prospects and customers by knowing who is on your website, knowing how they got there, and intelligently selecting who you would like to communicate with. Web chat is a lower cost communication method than the phone and it offers a convenient and immediate method of communications.
Web Monitoring Features
- Website Monitoring of Individual Visitors
- Geographic Location Reverse IP Lookup
- Website Traffic Reports
- Custom Chat to Specific Website Visitors
- Real Time Views of Website Use by Visitor
- Search Engine Phrase Capture
Web Chat Features
- Web Chat
- Predictive Invites
- Custom Invites
Benefits of TouchStar Web Chat & Web Monitoring
- Improve Website Lead & Sales Conversions
- Reduce Long Distance Phone Expenses
- Additional Convenient Customer Service Option
- Gain Intelligence About Your Website Traffic
- No Long Term Commitment
- No Maintenance
- Easy to Learn & Use
- Rapid Implementation
- Chat Minimizes Language Barriers
- Chat Agents Can Work Anywhere
Screenshots
Monitoring Console
Custom Chat Window
Custom Chat Invitation
