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Case Studies - DRC Services Group
"We needed the flexibility of floating seats -- I wasn’t prepared to activate licenses for everyone on my staff. Compatibility with our current system was important too. Not only did TouchStar’s dialer achieve these two important goals, but I really liked the coaching and digital recordation functions, as well as the ease of uploading and managing call activity.
In a nutshell, my experience with TouchStar has been very positive. The product has exceeded our expectations; I couldn’t be happier. . . It’s a company I am very pleased to be partners with."
Sean Escobar, Vice President
DRC Services Group
